At Brookfield Residential, we measure success by the happiness of our customers. Every wonderful experience they share is an experience that inspires our team to build the best places to call home.
July 13, 2015
It was a pleasure working with the sales reps. They are genuinely kind and caring professionals. Our designer did encourage solid surfaces for our bathroom and we are very happy she did. We are happy with those. Construction Experience: Great experience and would highly recommend. Home Readiness: our concierge was wonderful in delivering moving boxes, paper, and tape prior to our move and notifying utility companies of our move-in date so we would have lights, water, etc, ready for us when we moved in. That was GREATLY appreciated and a nice feature that Brookfield has included in the home buying process.
October 24, 2014
Purchase Experience: I started the sales process with Lisa Chow who amazed me given her knowledge of the project and all the great info about Brookfield. To complete the sales process, I then worked with Jan Pipas – who is amazing in her response to every question! So quick, so thorough – more than I would have ever expected. Always greeted warmly by the entire sales staff, including Judi and Emily. They got me started on my appreciation for Brookfield. Design: Linda Tom is the person I worked with in the Design Center. She was responsive to all my questions and changes. Very calm and helpful through the entire process. Orientation: The home orientation exceeded any expectation of what I expected. What a great team of men who are professional in every way – and truly looking out for the homeowner. Lee Mastro led the tour- what expertise! Ken Hesse stopped what he was doing to come up and look at an issue – impressive! Amazing – all of them.
October 04, 2014
High scores on customer service too! – John & Heather
September 19, 2014
It’s my first home purchase and Brookfield really shows me what a pleasure a home purchase could be. In the future, I will be looking forward to purchasing more homes from Brookfield. Purchase: From the first day I met Patti, Joe and Carin, they always have been consistently helpful to me. Beyond expectation! Orientation: Peter is awesome! That’s all I need to say!
September 11, 2014
The sales team Caitlyn and Sylvia were extremely nice and helpful. I love them and would not hesitate to recommend Brookfield to my friends. Orientation: The walk-through was good. They were courteous and informative. Closing: The process was a breeze. I love that Brookfield kept it simple.
– Ling & Shurong
September 04, 2014
Brookfield is a very good builder, I was very lucky to purchase my dream home from Brookfield. I am satisfied with the sale representatives. They are nicely professional. Thank you for making the move go smoothly. And my loan consultant is the best, thank you!
August 31, 2014
I love my new home. Everyone has been great. All tens in overall satisfaction. Customer Service: I just love my customer care representative. She is always willing to help.
July 24, 2014
Valerie was there every step of the way. Design Selections: Alice was a joy to work with. Orientation: Dan did an excellent job on our walk, as well as Phillipe. Both were very attentive to our needs.
June 26, 2014
Our representative Mike has gone above and beyond every time to resolve the post-construction issues in our house. He was always available via cell phone and/or email and was prompt in answering concerns.
– Brett & Carrie