At Brookfield Residential, we measure success by the happiness of our customers. Every wonderful experience they share is an experience that inspires our team to build the best places to call home.
November 26, 2015
Carin and Brigitte made it an easy process with their patience and professionalism. They are amazing. Christina Daoud is also great! Very knowledgeable and experienced, she made great suggestions. We had a brief delay when further clarification was required, but it was resolved within 24 hours. No issues at all. Dano is also great and incredibly accommodating.
November 21, 2015
Kristi Kissinger was amazing. We probably wouldn’t have bought the home without her guidance. Kristi was extremely helpful on all aspects of the process. She helped connect us with the designer to help us design the home of our dreams.
November 20, 2015
They CARE! The Brookfield team has given us the best home buying experience we’ve ever had. Their team cares about the community and the families who invest their lives into the homes they build. This fact is evident not only through the quality of our home structure, presentation and build and the character-enriched amenities they add to the community but also especially in the consistent sunshine they bring into the services, personalities and business they provided us.
November 18, 2015
The quality of the build AND the people who work for Brookfield is top-notch. The customer service is incredible. There should be a “12” instead of a meager “10” when it comes to Adam Chapp. Without him our build would not have been as much fun or seamless.
November 16, 2015
The sales team was very courteous and professional and answered all of my questions in a timely manner. Susan Frazer was a pleasure to work with, and she offered many excellent suggestions that we are happy to say we added to the design. My experience was excellent with everyone I met and continues to be with the few touch-ups that were required. We had only a few minor corrections which were taken care of right away. The team did an excellent job on my home.
November 16, 2015
Everyone from sales and design to construction went above and beyond with their helpfulness, professionalism and communication from the time I first stepped into the Camden sales office. From day one, I received excellent care. Wendy at the Design Center was fantastic — very helpful and always available to me when I had questions. I cannot express enough how caring and attentive Moses and Vincent were. They were always available when I had questions and explained everything to me every step of the construction process. They encouraged me to come see my home at every phase which was very important to me. They are amazing!
November 15, 2015
We were very impressed with the attention to detail during construction. The level of engagement by Brookfield during construction and after is one the best values of this home. Everyone we have encountered is committed to satisfying the customer. Christina Daoud was very helpful and, despite a problem with our selections, Brookfield fixed it. This was a huge satisfaction to us and solidified our confidence in the builder. Everyone involved worked extra hard to make a difficult situation come together on time.
November 15, 2015
Michelle, Leah and Adam were always very professional and knowledgeable in all aspects regarding the purchase of our new home. It was certainly a pleasant experience working with all three of them and, let’s not forget, Millie was excellent in customer service.
November 08, 2015
I loved working with Julie and Vallery — both were great! Both of them were very responsive, helpful and patient with me on the home-selling side in Virginia. Millie, Terry and Cindy have been fantastic and very responsive to any question or problem. Millie sure helped lessen the load by contacting the utilities —I loved this perk! Any issues with home have been quickly addressed and taken care of with care. Everyone is so nice.
November 04, 2015
Brookfield makes beautiful homes and communities, and I think they do a wonderful job making a house feel more like a home. Brookfield takes care of any issues I may have. It’s been wonderful to work with them
July 13, 2015
It was a pleasure working with the sales reps. They are genuinely kind and caring professionals. Our designer did encourage solid surfaces for our bathroom and we are very happy she did. We are happy with those. Construction Experience: Great experience and would highly recommend. Home Readiness: our concierge was wonderful in delivering moving boxes, paper, and tape prior to our move and notifying utility companies of our move-in date so we would have lights, water, etc, ready for us when we moved in. That was GREATLY appreciated and a nice feature that Brookfield has included in the home buying process.
October 24, 2014
Purchase Experience: I started the sales process with Lisa Chow who amazed me given her knowledge of the project and all the great info about Brookfield. To complete the sales process, I then worked with Jan Pipas – who is amazing in her response to every question! So quick, so thorough – more than I would have ever expected. Always greeted warmly by the entire sales staff, including Judi and Emily. They got me started on my appreciation for Brookfield. Design: Linda Tom is the person I worked with in the Design Center. She was responsive to all my questions and changes. Very calm and helpful through the entire process. Orientation: The home orientation exceeded any expectation of what I expected. What a great team of men who are professional in every way – and truly looking out for the homeowner. Lee Mastro led the tour- what expertise! Ken Hesse stopped what he was doing to come up and look at an issue – impressive! Amazing – all of them.